Shipping

Standard UK delivery

Your order will be delivered via the Royal Mail 

Items are bespoke and embroidered to order but we still want you to receive your order as quickly as possible so we aim to despatch orders within 4 working days of receiving them, in fact 90% of orders go out are sent within 48 hours! 

However just in case, please allow 7 working days between order and delivery.  If you want to guarantee it quickly choose the Express option below.

 

Express orders

Please choose the Express Delivery at checkout if you need your order in a hurry to mainland Britain (12 midday ordering cut off).  Express orders placed on a Friday may be delivered on the following Monday

 

Royal Mail Tracked 48

If you would like to track your order please chose the Tracked 48 hour option at check out.  Your tracking number will be emailed to you when your order is dispatched and will reach you within 48 hours of the shipping notification

 

EU Deliveries

Until 1st July 2021, commercial goods sent to the EU with a value between €10* and €150 may be subject to import VAT and may incur a handling fee in the receiving country

*The VAT threshold may vary depending on the country. You can find out more at www.royalmail.com/brexit

 

Christmas deliveries

During our busiest period between November 1st and Christmas Eve please expect slightly longer dispatch times. We work 7 days a week to fulfil your orders during the festive period but we're only human :)

Last order date to guarantee delivery for Christmas is 15th December. After that we'll still do our best but we can't promise anything.

If your order is urgent please choose Express Delivery at checkout